We always have a blast when working with clients from New York City. They’re driven, inspired, and full of incredibly smart ideas. If you’re wondering how a company located in Central Europe can launch a smooth collaboration with a client based on the East Coast, here’s the answer: it’s all about the process, communication, and mindset.

Here’s our recipe for success when it comes to offshore collaborations with clients from the Big Apple.

1. Battle-tested process

Over the years, we’ve developed a bullet-proof development process that allows us to collaborate with offshore partners without any friction.

Note: We always adjust our process and collaboration model to the current stage of the product’s life cycle.

 To start, we carry out backlog grooming before planning the new sprint. It helps us gain a better understanding of the client’s priorities and reiterating the most important points we should focus on during the next sprint.

We always make sure to double check the scope for a given sprint to avoid misunderstandings.

Once we finish a sprint, we hold a video call with the client to talk about our accomplishments and click through our applications to demonstrate the effects of our work. We also discuss the conclusions of retrospectives to see what went well and what could’ve gone better. That helps us to optimize the work and adjust our process where necessary.

Naturally, there’s nothing more exciting than holding face-to-face meetings with our clients, where we can catch up and brainstorm new ideas for the strategic development of our client’s products.

During our last visit to NYC, we met up with our collaborators from 15five and had a great time exploring some new ways to grow our partnership.

2. Communication

Transparent communication is the key to outsourcing software development successfully.

That sounds nice, but how do you actually make it happen?

It all starts with the development team.

We’ve introduced transparent and specific rules for talking about problems within our teams. It works like an internal self-learning ecosystem that promotes knowledge sharing.

Here are a couple of points from our communication rulebook:

  • Never hesitate to ask questions.
  • Always communicate a problem to your team leader.
  • Assume a product-oriented approach and don’t be afraid to explore it.
  • Constant learning is our king – optimize your work a little with every sprint.
  • Share your knowledge with others to help the entire team grow.
  • Divide responsibilities clearly (and let developers code in peace!).

But how does all of that translate into offshore application development with New York-based companies?

We just apply the same rules and make sure our clients are aware of them. They like our rulebook because they’re used to documenting things like the company culture.

We always make sure to arrange regular online meetings of the entire team to keep everyone connected and up-to-date with the project’s progress.

Transparency and honesty are essential in such cooperation, and we always try to go the extra mile to make communication more comfortable for everyone. We’re ready to schedule evening calls to ensure that our clients on the East Coast easily accommodate communication into their busy schedules.

3. Mindset

The final ingredient in our recipe for success is the right mindset.

It would be an understatement to say that New Yorkers are skilled business drivers.

They have a vision, and they’re not afraid to realize it. We’re always impressed by the energy and dedication of startup founders and team leaders whenever we visit New York.

But passion isn’t enough to launch and scale a business. That’s why NYC entrepreneurs need top engineering talent on board to make their ideas a reality efficiently and sustainably.

Just any software development company isn’t going to do the trick. It takes a certain mindset to team up with such driven people.

Polish developers are listed in the top three of the most skilled programmers in the world. They have an excellent education background but also a thirst for knowledge. They’re active in developer communities and value knowledge-sharing above everything else.

We organize and sponsor events that bring people like that together. We also support our team members in sharing their knowledge to help our teams grow and develop.

Sunscrapers & New York software development

Collaborating with companies from New York is an enriching experience as we get to become part of projects that bring real value to people.

We couldn’t be prouder to support ideas that may change the world as we know it.

Are you looking for a tech partner experienced in collaborating with companies in New York? Get in touch with us and let us support your vision.

Lukasz Karwacki
Lukasz Karwacki
Co-Founder & CEO

Lukasz the co-founder and CEO of Sunscrapers. His background is in computer graphics; once he graduated from Kingston University London, he started his career in tech as a web designer in a creative agency. At Sunscrapers, Lukasz manages, supervises and consults on projects for startups, SMBs, and enterprises across different industries. A passionate speaker and writer, Lukasz is happy to share what he has learned at meetups and conferences.

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